ARCHIVES

Research Article

A Survey on Fake Customer Review Detection System

Abhishek Kumar Roy1Devsharan Singh2Imran Raeeni3Izmamul Ansari4Vijendra Pratap Singh5

¹²³⁴ B. Tech Student, Computer Science and Engineering, Institute of Technology and Management, Gorakhpur, U.P., India. ⁵ Assistant Professor, Computer Science and Engineering, Institute of Technology and Management, Gorakhpur,U.P., India.

Published Online: November-December 2022

Pages: 53-55

Cite this article

No DOI
Check for updates unavailable

Abstract

View PDF

Abstract: As we know, now a day’s online shopping become a daily activity for humans. Before going to buy any product in e-commerce business organizations. Reviews are the one of the important ways to check reliability of a product. Customer will check reviews posted by other customers to buy a product. If a customer bought a product by seeing fake review, if the product is really good no problem otherwise a product loses its reliability. We are here to perform sentiment analysis on restaurant reviews to find number of correct and number of wrong predictions made by the classifier which is further helpful to classify reviews into real or fake.The classifiers used in our project are Natural Language Processing, Support vector Machine (SVM), and Naıve Bayes. The measured results of our experiments show that the SVM algorithm outperforms other algorithms, and that it reaches the highest accuracy not only in text classification, but also in detecting fake reviews.

Related Articles

2022

A Review on Bamboo Reinforced Concrete Beam

2022

FARMERS AGRICULTURAL PORTAL

2022

Sentiment Analysis of Religious Tweets

2022

Enhancement of beam strength by using bamboo as reinforcement in place of steel bars

2022

A Review on Anomaly Detection using PYOD Package

2022

Traffic Rule Violation Detection system

2022

Food technology bases in collective health

2022

Design and Testing of an Electronic Control System for a Pure Electric Vehicle's Battery Management System

2022

Design of an Android Based Chat Application

2022

Review on Error Analysis in Mathematics