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Research Article
Student Grievance Redressal Model
Dr. Chaya Ravi Jadhav1
Divyanshu Saroj2
Ved Gawai3
Deven Sinha4
1234 Computer Engineering, Dr. D.Y. Patil Institute of Technology, Pune, India.
Published Online: May-June 2022
Pages: 632-637
Cite this article
No DOIReferences
[1]. Allen, Robert E. and Timothy J. Keaveny. “Factors Differentiating Grievants and Nongrievants.”Human Relations 38 (1985): 519–34
[2]. Callaway, Robert J. “Refurbishing the Grievance Procedure Under Collective Bargaining.”Proceedings of the Industrial Relations
Research Association. Madison, WI: IRRA, 1984, pp. 481–91.
[3]. Eckerman, Arthur C. “An Analysis of Grievances and Aggrieved Employees in a Machine Shop and Foundry.”Journal of Applied
Psychology 32 (1948): 255–69.
[4]. Gardiner, Glenn.When Foreman and Steward Bargain. New York: McGraw-Hill, 1945.
[5]. Lewin, David. “Empirical Measures of Grievance Effectiveness.”Proceedings of the Industrial Relations Association. Madison, WI:
IRRA, 1984, pp. 491–99.
[6]. Framework for Effective Consumer Grievance Redressal System, Ministry of Urban Development Government of India, April 2010
[7]. E-grievance System in local government: case study, Amsterdam, the Netherlands, Abdishakur Awil Hassan, April 2010.
[2]. Callaway, Robert J. “Refurbishing the Grievance Procedure Under Collective Bargaining.”Proceedings of the Industrial Relations
Research Association. Madison, WI: IRRA, 1984, pp. 481–91.
[3]. Eckerman, Arthur C. “An Analysis of Grievances and Aggrieved Employees in a Machine Shop and Foundry.”Journal of Applied
Psychology 32 (1948): 255–69.
[4]. Gardiner, Glenn.When Foreman and Steward Bargain. New York: McGraw-Hill, 1945.
[5]. Lewin, David. “Empirical Measures of Grievance Effectiveness.”Proceedings of the Industrial Relations Association. Madison, WI:
IRRA, 1984, pp. 491–99.
[6]. Framework for Effective Consumer Grievance Redressal System, Ministry of Urban Development Government of India, April 2010
[7]. E-grievance System in local government: case study, Amsterdam, the Netherlands, Abdishakur Awil Hassan, April 2010.
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