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Research Article

Web Based Printing Press Management System (WBPPMS)

Madhavi Mali1 Neha Devkar2 Rachana Ahire3 Sakshi Khandekar4 Poonam Jadhav5
12345 Information Technology, Pimpri Chinchwad Polytechnic, Pune, India.

Published Online: January-February 2023

Pages: 04-06

Cite this article

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References

1. Beckford, J. (2002). Quality (2nd edition). London:
2. Rutledge. Bedford, L. & Mzansi (2004). Banking the ‘unbanked’. SA Banker.
3. Alfaro Faus, M. (2004). Temas clave en marketing relacional. McGraw Hill.
4. Wang, Y., Lo, H. P. Chi, R. & Yang, Y. (2004). An integrated framework for customer value and
5. customer-relationshipmanagement performance.
6. Sin, L.Y.M., Tse A.C.B. & Yim F.H.K. (2005), CRM
7. Conceptualization and Scale Development. European Journal Market.
8. Rust, R. T., Subramanian, B., & Wells, M. (1992). Making complaints a management tool. Customer Marketing
Management.

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